The Bowell Group
Problem: As a custodian of records for a number of business entities and investments, organization, security and responding to document requests
became an issue.
Solution: Create a secure on-line repository with the help of ShoreScan where .pdf files and direct scanning of paper can be stored by entity, category, investment, date, client, etc. Additionally, implement OCR text searching to find specific transaction numbers or stock information across the entire database of documents.
“Just a note to thank you for the sound advice you provided regarding our document issues. First of all, we have eliminated 26 cartoons of files that we had stored near our office in a very short time. This advice alone was well worth the switch to ShoreScan. Also, our need to research our stored documents when complying with legal and accounting issues has been greatly improved using your system. The job goes much faster, less expensive and easy to use. Unexpected improvements in productivity came from the email, direct load to the system and download functions saving time and paper. Additional unanticipated savings. We are elated with the security your system provides. Our fears of lost, destroyed or damaged documents have been laid to rest.”
—John M. Bowell, President
The Bowell Group
Town of Indian Head,
Goal: To move away from server based storage, simplify the business process and provide instant access to documents.
Solution: Indian Head represents a direct change from local server based storage using expensive software. By moving storage to the "cloud" Indian Head reached thier goals quickly without dramatic change or cost.
“The Town of Indian Head switched to ShoreScan for its document storage a couple of months ago and so far it has been great. We were able to transfer all our documents from the previous system and continue with our scanning without any trouble, in fact Ken Carlen informed us that we broke the record for the most scans (file transfer and scanning) in one month of over 50,000 pages. It is easy to use and very cost effective if you need to have multiple users.”
Executive Assistant / Town Clerk
Town of Queenstown,
Queen Anne’s County
Goal: To provide a solution to reduce decades of documents stored in the basement and to improve operational efficiency and reduce risk of loss.
Solution: ShoreScan, office staff, commissioners and volunteers discussed ways to begin digitizing the town documents. It was decided that a high-speed scanner purchase would support the volunteers working on document archives and two small scanners for office staff working on daily document conversion.
“Ken Carlsen of ShoreScan became a partner of Queenstown with the perfect document solution. Letting go of paper and using technology isn’t easy, however this is user-friendly, easy to learn, a time saver and cost effective. ShoreScan made this transition easy. Ken is always available and patiently walks us through solving any issues that arises.”
—Mike Bowell, Commissioner, Queenstown,
The Jaklitsch Law Group
Upper Marlboro, Maryland
Personal Injury Attorneys
Goal: Reduce the expense associated with paper storage and improve operational efficiencies.
Solution: To use ShoreScan’s web-based document storage solution inside current IT infrastructure and work-flow processes. The result reduces then eliminates third-party paper-based storage expense, which is many times the monthly fee charged by ShoreScan.
"The ability to share, retrieve and store information is an important initiative at The Jaklitsch Law Group. ShoreScan helped us meet all of our document needs with one simple affordable solution. ShoreScan created a significant cost savings in postage as well as turn-around time. We are confident ShoreScan has met our current and future needs for electronic document storage and sharing."
—Barbara Eilertsen, Former Office Manager, The Jaklitsch Law Group
Town of Dagsboro, Delaware
Established Early 1900s
Goal: To resolve the concerns with office paper storage and documents located in a remote storage shed without adding expensive servers and software.
Solution: The office manager and assistant decided off-site electronic document storage was the solution. After learning about ShoreScan’s turn-key service, Dagsboro became a client, acquired two scanners and a commercial-grade shredder to start the process.
"DagsboroTown Hall is a very small office, approximately 900 square feet. We have boxes and boxes of files packed tightly in a storage shed outside (not weather proof). When Ken came in to introduce himself and explained what his company could do for us, it was like angels singing. Since we have come on board with ShoreScan, I find myself more and more organized. Instead of making copies of everything that comes in or leaves this office, I just scan and go. We don't have to worry about finding another place to file it, only so that a few months later, we have no idea where we filed it! It is very user-friendly and I am very pleased with the company and its services".
—Stacey Long, Town Administrator, Town of Dagsboro, Delaware
Law Firm of Holden Campbell, LLC
Wills, Trust & Estate Administration
Goal: Reduce time, effort and processes that result in operational inefficiency.
Solution: After rigorous evaluation of a variety of solutions, it was determined that ShoreScan's web-based document storage solution was optimal for the firm.
“Ken Carlsen, of Shorescan, has been actively involved in making sure our office implements our new document retention system. An efficient document storage system is more than simply scanning paper. Ken learned about how our office operated, and helped us design a process to ensure remote storage of documents in an efficient manner. Most importantly, as questions arise, Ken has been very accessible and provides solutions without delay.”
—Frank R. Campbell, Attorney at Law
City of Taneytown,
Goal: To reduce the amount of time it takes to find documents. "Recently, we spent 3 days just to find the box the documents were stored in.
Solution: ShoreScan presented an affordable solution using Cloud based technology driven by Index Values and OCR text search. Over time and as we move through the conversion process to ShoreScan, the time and frustration of finding documents will incrementally decrease and eventually go away. Implementation of the ShoreScan service hence avoiding significant investment in local server based solutions and software. Taneytown recently adopted the service electing to use a centralized scanning station which minimized the initial equipment investment.
“Our new ShoreScan system was quickly installed and the training was effective and non-complicated. After implementation, we were loading documents within three days. The system is simple to use and helps us retrieve documents quickly.”
—Henry C. Heine, Jr.,
City of New Carrollton
Prince Georges County
Goal: To improve document storage and access for multiple departments without expensive software and hardware acquisition.
Solution: ShoreScan provides scalable solutions tailored to the needs of individual departments. We started with Town Hall administrative documents then expanded to Code Enforcement. In time, both departments will have 24/7 access to information otherwise once stored in files at the office.
“Our city has been using ShoreScan for a few months now, and it is outstanding. The presentation on ‘How to Use ShoreScan’ is very informative and interesting. With this contemporary document storage database, Shorescan makes it very easy to upload, save, and view your old and new documents. ShoreScan has made the ability to share documents within an office very easy. Customer service is the BEST!!! Ken always responds back to any questions, comments, and concerns in a timely manner. If it’s important to you, it’s important to Ken Carlsen of ShoreScan.”
—Nicole Wills, Administrative Assistant,
New Carrollton Code Enforcement
Established Early 1900s
Goal: As a bay-front community, securing critical information is vital to municipal operations. Although modern, the town hall stores a vast number of documents, which presents issues during a search and liabilities.
Solution: Capitalizing on experience with other web-based technologies, Chesapeake Beach elected to use ShoreScan as the document-management solution. After acquiring three small scanners and a high speed scanner, the staff is working through a conversion schedule to protect critical information.
“We found ShoreScan to be effective and easy to learn. It was a perfect fit for our scanning needs”
—Jim Parent, Town Manager,
Chesapeake Beach, Maryland
Goal: After a failed attempt using an expensive software and scanner solution, The Town of Charlestown invited ShoreScan to do a presentation on their system.
Solution: ShoreScan exceeded expectations in both service and price to eliminate the old and now dormant "scanning solution". By providing a customized system, one-on-one training, equipment installation and support; Charlestown is now on the way to becoming a true digital town in Cecil County, Maryland.
"The Town of Charlestown chose ShoreScan as a source for paperless document retention. We were intrigued by the ability to have access to documents within minutes, as well as, the capability of searching for information based on key words. We have a small one-room Town Hall and look forward to making more room in our file cabinets”.
—Emily Fletcher, Office Manager/Bookkeeper,
Town of Charlestown
Goal: To begin and eventually end the time consuming task of finding files then having to refile them.
Solution: After evaluating and prioritizing the conversion process at the office, ShoreScan and Lewes BPW staff implemented an efficient program to start converting the paper files into easy to find documents on our system. ShoreScan was also able to minimize the initial investment by configuring existing machines directly into the system.
“We will no longer have to hunt for paper documents and refile them". Retrieved my first document on the system vs. going to the filing cabinet! LOVE IT!"
—Paula E. Liner, Staff Accountant /